FAQ

booking of transfer

What is the minimum time to book a transfer?

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Online bookings are accepted, at least, 12 hours before the transfer. If less than 16 hours are left, please, contact our support team, we will try to find a solution for you.

change and cancellation

What to do if the flight is delayed?

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As soon as you know that your flight is delayed, contact your driver or our staff. You should specify your booking number and new time of arrival.

conditions of carriage

How to choose a vehicle type?

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Luggage and passenger capacity are shown for each vehicle type in the list of transfers

meeting driver

Does the driver speak English?

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We try to assign English-speaking drivers for transfers with English-speaking customers.

payment

Is the price for the car or per passenger?

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The price is for the car. It doesn’t depend on the number of passengers